In fact, Facebook does not have this information. This is unfortunate! The explanation is simple: I simply did not declare my phone number when I signed up for Facebook because it was not required. It is observed that my number does not appear. Email collection via the Facebook moduleĪfter clicking on the corresponding icon, the module configuration will appear as follows: For the first question, you will use the System variable which will allow you to collect the name declared by the user when he/she registered to Facebook. Let’s take a concrete example: in your chatbot, you insert a 3-step form aiming at collecting the username, email and phone number of your prospect. How does Facebook email and phone collection materialize on Botnation AI? In the platform settings, you then set your privacy preferences. When creating this account, you will be asked to declare an email address and a phone number that are included in your Facebook profile.

Indeed, to exchange with a Facebook Messenger chatbot, it is necessary to be connected to a Facebook account. If you discover them (and there’s no harm done!), they are used to capture the email and phone number declared by your user on Facebook.

Introduction to phone and email collection via a Facebook Messenger chatbot

Collection of the phone number declared on Facebook.

Email collection via the Facebook module.

How does Facebook email and phone collection materialize on Botnation AI?.

Introduction to phone and email collection via a Facebook Messenger chatbot.

Messenger sign up with phone number